CLAR’s Impact CLAR extends its focus beyond its immediate operations to encompass key stakeholders and processes across its entire value chain. CLAR recognises the vital contributions these external entities make to its services and their integral role in its overall success. CLI understands that effective supply chain management strengthens business resilience and builds stakeholder trust, therefore screening all contractors and suppliers to embed sustainable practices throughout its supply chain. How CLAR Manages its Impact Code of Conduct CLAR ensures its contractors and suppliers meet rigorous selection criteria via a thorough vetting process. This includes social and environmental screening to confirm their dedication to high EHS standards. All service contracts adhere to the CLI Supply Chain Code of Conduct, which features anti-corruption policies, fostering confidence in their responsible and skilled operations. The CLI Supply Chain Code of Conduct also guides interactions with external stakeholders. Supplier Screening CLAR requires its suppliers to meet sustainability standards globally. In Singapore, for instance, this includes certifications like ISO 9001, ISO 14001, bizSAFE Level 3, and the National Environment Agency (NEA)'s Clean Mark Silver. Additionally, specific suppliers must comply with requirements such as Police Licensing for security providers and the Progressive Wage Model for cleaning, security, landscape, waste management, and lift / escalator sectors, as mandated by MOM. Landscape service providers in Singapore are also encouraged to register under NParks' Landscape Company Register. Checks and Balances For all properties CLAR owns and manages in Singapore, CLI’s EHS policy is shared with vendors, who must ensure their staff are adequately trained or briefed on EHS measures. Contractors performing activities that could impact occupational health and safety are required to submit risk assessments. Those undertaking construction work must adhere to specific requirements, including using personal protective equipment, reporting incidents, and properly disposing of debris and toxic waste. Tenders exceeding S$500,000 undergo CapitaLand Group’s comprehensive financial assessment to ensure fiscal sustainability. Before commencing work on CLAR properties, all contractors are also mandated to provide safety-related documents such as Method Statements, Risk Assessments, Safe Work Procedures, and proof of staff training competencies, in line with applicable Workplace Safety and Health (WSH) Legislations under MOM. In FY 2025, eight OHS-related cases involving contractors were recorded. In response, corrective and preventive actions were implemented, including safety briefings, refresher training, safety spot checks, and stronger enforcement of safety protocols. Digitalisation of Systems and Processes CLAR makes use of Ariba, an online Procure-to-Pay platform that facilitates online document submissions for approval and is utilised for all competitive tender submissions. With digitalisation of procurement through Ariba, performance tracking and evaluation is enhanced. Critical vendors, such as term contractors with high spend or providing key services such as facilities and property management, IT, and construction, are encouraged to submit their ESG rating. Target, Commitment and Progress Target Commitments Performance Performance Vendor Certification At least 95% of vendors to be at bizSAFE Level 3 or above 96.3% of vendors are bizSAFE Level 3 or above Supplier Compliance 100% compliance by suppliers to CLI Supply Chain Code of Conduct 100% compliance by suppliers to CLI Supply Chain Code of Conduct Supply Chain Management Enabling Thriving and Future-Adaptive Communities CapitaLand Ascendas REIT 44
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