Employee Engagement CLAR adopts the integrated human capital strategy from CLI Group. The Manager aims to recruit, develop and continuously inspire its employees. Employees are actively engaged through various channels and platforms to ensure effective communication of information and alignment with business objectives. 83% 85% Engagement Score (eNPS39: 17) Participation Rate CLI Global Employee Engagement Survey FY 2025 Empowering Employees through Aligned Goals and Development Key Performance Indicators (KPIs) have been established for both the REIT and employees to ensure that individual performance goals are aligned with CLAR's business objectives. Employees are offered suitable development opportunities that enable them to thrive in their roles and reach their full potential. Fostering a Healthy, Engaged and Resilient Workforce The CapitaLand Well-being Programme, encompasses six interconnected aspects enabling a comprehensive consideration of staff well-being. These aspects include initiatives designed to enhance quality of life, thereby contributing to engagement at work. As part of this programme, more than 25 different initiatives have been implemented, focusing on Mental Health, Physical Fitness, Career Wellness, Social Wellness, Financial Wellness and Community Involvement. CLI’s flexible medical and benefits plan covers both full-time and part-time employees. It includes: • Core Insurance and Medical Plans: Outpatient Medical, Group Hospitalisation & Surgical, Group Term Life and Group Personal Accident Insurances • Permanent employees may choose to cover their eligible dependents under the core insurance plans • Other insurance and health options include Dental Care, Annual Preventive Health Screening, Group Critical Illness, and Group Long Term Disability Income • Holiday reimbursement and fitness allowance for permanent employees Various flexible work arrangements, such as staggered work hours, working from home, and part-time arrangements are implemented to promote a healthy work-life balance for employees. CLI’s family-friendly initiatives include: • “Eat with Your Family Day”, established in 2003 by the Centre for Fathering (CFF), allows employees to leave early to spend time with their families, with shift workers being granted with time off in lieu. • Aligning with government policies, eligible male employees in Singapore with children born on or after 1 January 2024 are entitled to four weeks of Paternity Leave. As a pro-family gesture, CLI extends this benefit to eligible male employees, regardless of the child’s nationality. 39 eNPS refers to Employee Net Promoter Score. Sustainability Report 2025 31
RkJQdWJsaXNoZXIy NTM2MDQ5