Target and Progress Target Performance Cases of Discrimination: To achieve zero cases of validated discrimination Zero cases of validated discrimination in FY 2025 Product and Services CLAR’s Impact CLAR's dedication to developing and managing high-quality spaces impacts both its tenants and the surrounding communities. By prioritising tenant needs through proactive leasing, strategic acquisitions, and continuous asset enhancements, CLAR delivers outstanding real estate solutions. Initiatives such as integrating community spaces, enhancing accessibility, and promoting sustainability within its properties not only elevate the tenant experience but also contribute to more vibrant and inclusive neighbourhoods. Furthermore, CLAR's focus on tenant engagement, regular feedback mechanisms, and robust communication fosters positive relationships and ensures that its offerings remain relevant and responsive to evolving needs. How CLAR Manages Its Impact CLAR is dedicated to fostering vibrant workplaces and elevating the tenant experience throughout its entire portfolio. It continuously pursues enhancements by implementing innovative ideas and orchestrating engaging events. To achieve this, CLAR emphasises the effective management of its products and services, ensuring the delivery of exceptional outcomes. Creating Quality Spaces CLAR employs a multi-faceted approach to creating and managing quality spaces, with property management at the forefront. Key strategies include: • Proactive leasing and marketing efforts to maintain high occupancy rates. • Strategic acquisition of high-quality income producing properties with established tenant bases and potential for asset enhancement. • Continuous improvement of operational efficiency and tenant experience through targeted AEIs. • Adaptability through built-to-suit and convert-to suit projects to cater to the specific operational requirements and specifications. Asset Enhancement Initiatives CLAR undertakes asset enhancements and redevelopments to provide tenants with premium, end-to-end real estate solutions. These projects prioritise tenant well-being by incorporating features such as: • Community spaces that serve as public gathering points. • Enhanced accessibility for individuals of all ages and mobility levels. • Sustainable features that improve the customer work experience. • Integrated live-work-learn-play environments that enhance the overall tenant experience. CLAR’s Endeavours and Initiatives CLI’s culture alignment journey aims to foster a high performing and collaborative culture that nurtures leaders, prioritises well-being and drives innovations through shared cultural beliefs of Champion Growth, Take Ownership, Build Bridges and Seek Expertise. As part of the culture journey, employees are encouraged to nominate colleagues who exemplify these cultural beliefs. In FY 2025, one of the Manager’s employees was a recipient of the CLI Cultural Beliefs Rockstar Awards for exemplifying one of the organisation’s shared cultural beliefs. Sustainability Report 2025 39
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