A-REIT - Annual Report FY14/15 - page 81

Table 1: Materiality Review in FY13/14
Top 5 Issues Surfacing from Subsequent Materiality
Review in FY13/14
1 Security of properties
2 Security of information
3 Corruption and bribery
4 Compliance to mandatory building regulations
5 Health and safety protection of general public and
adjacent communities
Mapping Material Sustainability Issues to GRI Aspects for
Reporting
Building on the results of both assessments, the list of material
issues are mapped against the GRI G4 aspects in Table 2. There
are no significant changes to the business environment and the
Manager expects the results of the materiality review to remain
valid for FY14/15. Another formal materiality assessment will
be conducted in the next reporting period.
Table 2: Materiality Reassessment
Material Sustainability Issues
GRI aspects
Security of properties
Customer health
and safety
Security of information
Customer privacy
Corruption and bribery
Anti-corruption
Compliance to mandatory building
regulations
Compliance
Health & safety protection of general
public and adjacent communities
Customer health
and safety,
Occupational
health and safety
Energy consumption
Energy
Water conservation
Water
Fair competition and Interested Party
Transactions
Anti-competitive
behavior
Tenant satisfaction
Product and
service labeling
Corporate governance compliance
Compliance
STAKEHOLDERS’ ENGAGEMENT
The Manager recognises the importance of engaging actively and regularly with its key stakeholders, to ensure they understand
and be kept informed of A-REIT’s approach in improving building performance, enhancing transparency, and demonstrating legal
compliance. Over the past year, the Manager continued to supplement its efforts in stakeholder engagement through an emphasis on
sustainability issues material to its business. The Manager’s approach toward stakeholder engagement is summarised in Table 3 below.
Table 3: Mode of Engagement with Key Stakeholders
Stakeholder
Purpose and Goal
Means of Engagement
Frequency of Engagement
Tenants
Proactively engage existing
and potential tenants through
networking events and loyalty
and tenant programmes
CEO night
Yearly
Social networking events –
e.g. Musical nights, movie nights,
Wine & Cheese event
Ad-hoc
Loyalty Recognition programmes
Throughout the year
Healthy Lifestyle Programmes
Throughout the year
Festive gifts
Throughout the year
Investment
community
(Including
institutional and
retail investors,
analysts and the
media)
Proactively engage the investment
community through multiple
channels of communication to
ensure timely and transparent
disclosures
One-on-one meetings and site visits As and when requested
Local and overseas investor
conferences
Refer to “Investor Relations” on
page 93 to 94 for more details
Post results luncheon
Quarterly
Results briefing
Twice a year
Annual General Meeting
Once a year
Perception Study
Once a year
Employees
Provide equal opportunities for
employees to take ownership to
develop their fullest potential,
invest in enhancing employees’
skills and knowledge and create
a friendly workplace environment
that promotes teamwork
Employee forum
Twice a year
Team bonding session
Once a year
Induction and orientation programme Upon joining the Manager
Training
Throughout the year
Staff appraisal
Half yearly
Surveys
Ad-hoc
Communications via intranet portal
Throughout the year
Local communities Build strong partnerships with the
communities to fulfill the role of a
good corporate citizen
Social and community activities
Ad-hoc
Healthy lifestyle programmes
Throughout the year
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